Services

IMSA app

The application implies an efficient and reliable solution that is easy to use and represents a necessary step towards the improvement of the management system.

It is a reliable tool for eliminating unnecessary losses that occur due to slow distribution of documents, unnecessary costs of printing documents, inaccurate control of access to documents, frequent use of invalid versions of documents.

All on click – digital tool for CRM

The application enables managing of all data in one place – it provides precise and systematic recordings of both potential and current clients, managing specific communication records, applying analytical methods and diagram overview, making invoices for all clients by clicking and monitoring demands and commission fees.

It includes different levels of access roles, and also a daily reminder for defined tasks, therefore it presents an optimized digital assistant to everyone involved in CRM activity within the organization.

City up

The android application that enables direct and dynamic communication of service users / product buyers with the organization. By using the application service users / product buyers may send various types of reports, complaints, appeals and follow the process of their solution.

The idea of the android application is the effective and transparent information exchange both sides with the aim of improving client service and satisfaction, with the possibility of making precise reports by applying statistical methods.

Online trainings

It is a platform for effective and modern realization of various types of trainings which are performed remotely. It can be used also in hybrid models of trainings. There is space for various file types (documents, audio, video...), the direct communication between participants and educators is enabled by a chat-box.

For educators there are available categories such as evaluations, statistical reports and also the review of users’ education profiles. It has been primarily created for B2B trainings, but it can also be customized for other training types.

Custom made solutions

It is a unique software solution developed according to client’s order. It is done in compliance with the need of business process digitalization either on sector level or on the level of the entire organization with the aim of achieving more effective and profitable business.

The process involves making-off of the project plan (written by the client or by the client and development team), phase audits (the dynamics is defined during project planning), trial period, release, usage and maintenance of the software solution.